FAQs
FREQUENTLY ASKED QUESTIONS
HOW CAN I CONTACT YOU?
Please visit our live chat on the website, or email info@brasiniswimwear.com
WHAT SIZE SHOULD I ORDER?
Reach out to us on our Live Chat or email info@brasiniswimwear.com so we can help you find your best fit! You can also check our size chart
HOW MUCH DOES DELIVERY COST?
Domestic standard shipping in the U.S. is FREE. Express Shipping within the U.S. is a flat rate of $24.95 per order. International shipping is calculated based each order.
WHAT PAYMENT METHODS DOES BRASINI SWIMWEAR ACCEPT?
We accept Credit Card Payments, Paypal, Apple Pay, Google Pay, Shop Pay, Amazon Pay and Venmo. If you would like to arrange payment via another method, we are happy to try and assist your request!
Please contact us directly at info@brasiniswimwear.com to arrange this.
IS IT SAFE TO PURCHASE FROM THIS ONLINE BOUTIQUE?
YES! Brasini Swimwear is a NY based company, established in 2009. Our website features the SSL certificate which provides an encryption technology that ensures safe internet transmission of your personal information.
If you are still concerned with placing your order, please contact info@brasiniswimwear.com and we can arrange an alternative method to place your order!
HOW CAN I CHANGE OR CANCEL MY ORDER?
To make any order changes after it has been placed, please contact us at info@brasiniswimwear.com within 24 hours of placing your order. We will not be able to make any changes beyond that period.
WHEN WILL MY ORDER ARRIVE?
Typically 3-5 business days
International orders may take slightly longer and there may be the occasional delay due to Customs Clearance processes which are out of our control
Brasini Swimwear uses Fedex or USPS for all orders
HOW CAN I TRACK MY ORDER?
When your order is shipped, we send you an email containing a tracking number. If you do not receive this email, please email info@brasiniswimwear.com.
WILL I HAVE TO PAY ANY DUTIES AND TAXES ON MY ORDER?
You will be liable for all import duties, customs and taxes for international orders. These will be due at the point of, or after delivery.
Please be aware that Brasini Swimwear does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.
Since these fees are not computed nor applied to orders by Brasini Swimwear, please contact your local customs office to find out more information if you are unsure of the charges.
HOW DO I TAKE CARE OF MY SWIMSUIT?
Rinse after contact with salt water or chlorine. Hand wash with cold water, using mild, gentle soap. Lay flat to dry. Do not iron or put in the dryer.